POUDEL-03·DONE
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Kathmandu, Bagmati, Nepal · +977 9843547777
Experience
POUDEL-08·IN PROGRESSOctober 2025 — Present
Product Project Manager
Maatri Nepal · Kupondole, Lalitpur
- —Currently leading product and project management efforts, bringing Agile discipline to a growing product organization.
POUDEL-07·DONEAugust 2025 — October 2025
Technical Team Incharge / Business Support Manager
Hotstone Innovations · Bhaktapur, Bagmati, Nepal
- —Led the technical team while supporting core business operations during a period of transition.
POUDEL-06·DONEJune 2024 — July 2025
Operations Manager
CrossOver Nepal · Lalitpur District
- —Led daily technical operations, ensuring optimal system availability, performance, and reliability across all IT environments.
- —Managed cross-functional teams (Development, Support, Sales/Marketing) to resolve issues, streamline deployments, and enhance operational efficiency.
- —Implemented Agile and DevOps best practices, driving continuous improvements and operational excellence.
- —Oversaw the full lifecycle of infrastructure management — system design, implementation, monitoring, backups, and routine maintenance.
- —Monitored KPIs and provided actionable insights to senior leadership to support strategic decision-making while reducing costs.
- —Managed vendor relationships and contract negotiations, ensuring SLA compliance and cost-effective technology solutions.
- —Oversaw incident response processes, using root cause analysis to reduce recurring issues.
POUDEL-05·DONEOctober 2022 — April 2024
Project Engineer
Mokshya Tech and IT Solutions · Kathmandu, Bagmati, Nepal
- —Led end-to-end planning and execution of IT projects, ensuring delivery within scope, time, and budget using Jira and Trello.
- —Liaised with cross-functional stakeholders — clients, vendors, developers, and support teams — to gather technical and business requirements.
- —Developed detailed project plans, managed timelines and budgets, and ensured alignment with organizational IT strategy.
- —Coordinated project teams and facilitated sprint planning and daily stand-ups using Agile/Scrum methodologies.
- —Delivered multiple projects with 90% on-time delivery and 10–15% cost savings through optimized resource planning and vendor negotiation.
POUDEL-04·DONEMay 2021 — October 2022
Project Manager / Scrum Master
Mokshya Tech and IT Solutions · Kathmandu, Bagmati, Nepal
- —Facilitated Agile Scrum ceremonies — daily stand-ups, sprint planning, retrospectives, and reviews — to ensure smooth, timely delivery.
- —Coached and mentored development teams on Agile principles, fostering continuous improvement and high performance.
- —Served as a servant leader, removing impediments so teams could focus on delivering high-value increments.
- —Worked closely with Product Owners to maintain a prioritized product backlog aligned with business goals.
- —Tracked and reported Agile metrics — velocity, burn-down, team capacity — to stakeholders for transparency.
POUDEL-03·DONEOctober 2020 — May 2021
QA Engineer
Mokshya Tech and IT Solutions · Kathmandu, Bagmati, Nepal
- —Collaborated with developers and stakeholders in Agile environments using Jira and Confluence.
- —Designed and executed manual test cases validating web and mobile application functionality and stability.
- —Identified, logged, and tracked bugs in Jira, ensuring timely resolution and retesting.
- —Conducted smoke and regression testing during deployment cycles.
- —Performed basic API testing using Postman, validating request/response flows.
POUDEL-02·DONEDecember 2019 — March 2020
Intern
Nepal Telecom · Kathmandu, Bagmati, Nepal
- —Supported major and minor network disruptions — connectivity, failed servers, DNS redirection, and exchange synchronization.
- —Performed analysis to determine antenna size, radio equipment, and frequency band for optimal system performance.
- —Performed inspection, monitoring, and maintenance of wireless equipment and facilities.
Education
Advanced College of Engineering and Management
Bachelor of Engineering, Computer Engineering
2015 — 2019
Skills
Agile / Scrum Facilitation95%
Product Management90%
Sprint Planning & Retrospectives90%
Backlog Management & Refinement88%
Jira & Confluence88%
Requirement Gathering (BRD, SRS, User Stories)92%
Stakeholder & Vendor Management94%
Agile Metrics (Velocity, Burndown, Capacity)82%
UAT Coordination80%
Trello78%
System Architecture65%
Network Engineering55%
Telecommunications60%
Certifications
Click any certification to view it